Any public sector organization will face some sort of a public relations crisis sometime. In this day and age, when news goes viral almost instantly, you need to be ready to respond to any PR crisis quickly and efficiently.
At Ten Bears we are specialists in dealing with public sector media and social media crisis; calm under pressure and confident that we can help you get the best possible outcome from any difficult situation. We have a lot of experience successfully dealing with media crisis in the public sector - from multi-million pound projects to care issues to serious allegations of fraud and financial irregularities. We have dealt with national and local issues.
WORKING WITH YOU
We understand that budgets are challenging for the public sector and that a loss of reputation can have direct financial consequences on you. We can:
Advise on the best course of action and strategy to help you position yourself- locally as well as nationally. Taking the right action early will set the agenda. We can map out different approaches and likely outcome.
We can advise on the lines to take, when to act proactively or reactively, on the tone of press releases, statements, and respond to the media on your behalf.
Monitor and respond to social media posts, on your behalf. Often the media watch social media comments and even ill-judged comments can form the basis of new sensationalised coverage.
We can help you decide if and how you want to be interviewed, support you in preparing your case and generally managing the media if they become over enthusiastic
We can provide bespoke interview training using local scenarios to prepare you for the discussions ahead.
POST CRISIS ASSESSMENT
At the end of each assignment we’ll always undertake a post crisis assessment- what has been said- what could have been done better- which we’ll send to you. So that if “lightening strikes twice” you’ll be better prepared.
WHEN YOU ARE READY LET’S TALK
It is always better to be prepared. You don’t want to be making decisions whilst under fire.